Banks & Insurance
Your customers expect their money and their policies to be safe, and your regulators expect you to prove it. Why let ageing systems, unpatched servers or a weak link in a branch network put that trust at risk? At AddVantage, we understand the demands of running IT in financial services, from keeping core banking and policy administration systems available to protecting customer data under Kenya’s Data Protection Act and the guidance of the CBK and IRA. Let us help you keep every branch, agent and claim moving, with an IT plan built to pass the next audit.
Your local financial services IT partner, on-site and on-call
AddVantage offers our clients the best of both worlds: Nairobi-based engineers, service staff and vCIOs (virtual Chief Information Officers) who manage your account and service calls, backed by a wider network of certified technicians who can reach your branches when you need them.
Your dedicated vCIO will conduct risk assessments, gap analysis and project management for your IT. They make sure you have the right network capacity, hardware, software and security controls in your head office, your branches and your data centre, and the documentation your auditors will ask for.
Financial services IT, delivered at scale
How much does an hour of downtime cost when customers can’t transact or claims can’t be processed? How exposed are you if a laptop goes missing or a phishing email gets through? AddVantage helps you close the gaps before they become incidents.
Our service techs can be on-site when needed, handling installations, branch roll-outs and maintenance. We set your institution up with resilient networks, encrypted endpoints and monitored systems that integrate with the platforms you already run.
Our IT services for banks and insurers
- 24/7 help desk and monitoring
- Branch and data centre networking
- Core system support and patching
- Hardware procurement and inventory
- Backup and disaster recovery
- Identity and access management
- Audit-ready security reporting
- Data protection compliance support
Reduce risk while you improve service
With our managed service packages, we handle the monitoring, patching and reporting for you. No more scrambling before an audit or waiting on vendors while your systems are down. We’ve got you.
Partner with Us for Comprehensive IT
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Your benefits:
- Client-oriented
- Independent
- Competent
- Results-driven
- Problem-solving
- Transparent
What happens next?
We Schedule a call at your convenience
We do a discovery and consulting meting
We prepare a proposal